Digital Services Act · Article 16
Report illegal content
Use this notice-and-action channel if you believe content made available through SmashOne on the EU service surface is illegal under EU or Member State law.
What to include
- Your name and contact email.
- The exact URL or location of the content.
- A clear explanation of why you believe the content is illegal.
- The law or category involved, if known.
- A good-faith statement that the information is accurate and complete.
What happens next
- We acknowledge receipt within 72 hours.
- We review the notice and decide within 14 days where reasonably possible.
- We send a reasoned outcome, including action taken or why no action was taken.
- You may appeal by replying within 30 days.
Electronic notice
How to submit an Article 16 notice
Send your notice by email to info@smashone.ai. Use the subject line
DSA Article 16 Notice so it reaches the reviewer directly. Notices in any
official EU language are accepted.
Email info@smashone.ai Please include in the email
- The exact URL or location of the content you are reporting.
- The grounds on which you believe the content is illegal, with the law or category involved if known.
- A good-faith statement — a confirmation that the information in your
notice is accurate and complete to the best of your knowledge.
- Your contact details — name and an email address we can reply to.
Notices missing the URL or the grounds cannot be assessed, and we will come back to you for them.
