Digital Services Act · Article 16
Report illegal content
Use this notice-and-action channel if you believe content made available through SmashOne on the EU service surface is illegal under EU or Member State law.
What to include
- Your name and contact email.
- The exact URL or location of the content.
- A clear explanation of why you believe the content is illegal.
- The law or category involved, if known.
- A good-faith statement that the information is accurate and complete.
What happens next
- We acknowledge receipt within 72 hours.
- We review the notice and decide within 14 days where reasonably possible.
- We send a reasoned outcome, including action taken or why no action was taken.
- You may appeal by replying within 30 days.
