Lumière Beauty StudioBeauty studio · facials & skincare · ViennaOne beauty studio.
Every channel it needs — posting and answering on its own.
See how Lumière could run Telegram — and Facebook, Instagram, WhatsApp and Google Business as each one switches on. One place posts treatments and aftercare and books appointments — honestly, in Camille’s warm, results-realistic voice.
Illustrative example — sample business, not a real customer.
Every channel, run from one calm place.
Each network works differently — some broadcast, some chat, some book. SmashOne handles all of it for Lumière: it posts treatments and aftercare everywhere they belong, and an AI assistant answers and books clients personally — day or night, without ever overpromising a result. Camille stays with her clients.
Publishing
Treatments, aftercare and openings — posted where clients are looking, never overclaimed.
AI assistant
Every message answered in your voice, day or night — 1,000 replies/month, included.
Telegram
Warming upFor a studio, Telegram is the fastest way to share this week’s openings and aftercare — and answer “what’s the right facial for me, and when can I come in?” the moment it’s asked.
A Telegram channel
The studio broadcasts treatments, aftercare tips and this week’s openings to everyone who follows — one post reaches the whole audience.
A Telegram bot
A real 1:1 conversation in Direct — it answers from the menu Camille set: treatments, prices, what’s suitable, and openings to book. It never promises a result, and anything medical goes to Camille. By text or voice, day or night.
A channel shares treatments with everyone; a bot answers and books each client one-to-one. Telegram is the one place a small studio gets both at once — openings are seen widely, and every “is this right for me?” gets an honest answer, never a miracle promise.
Camille posts three openings for Thursday. Before she’s finished with her current client, the bot has booked two of them — and gently told a third that a facial won’t fix pigmentation, but Camille can advise.
This is an illustrative sample workspace, created to show how a studio setup can look in SmashOne.
A studio’s public feed for treatments and aftercare, plus a private inbox for the “which one’s right for me?” questions — connected so posting and booking work together.
A Facebook Page
The studio’s public feed — treatments and aftercare reach followers and show up in local discovery.
Messenger
Inbound messages are answered by the AI assistant, in Camille’s voice — suitability, prices, openings — and it escalates anything medical or a complaint to Camille.
The Page and Messenger are two different things, with separate permissions. SmashOne connects both, so the post that catches a client’s eye and the reply that books — or sensibly escalates — belong to the same conversation.
Someone scrolling Facebook sees the Hydra-Boost, messages to ask if it’s right for sensitive skin, and the assistant answers honestly — then hands a reaction history straight to Camille.
When approved by Meta, your Page posts and Messenger replies run automatically — together, from the same place.
The most visual home for a studio — a feed of treatments, textures and aftercare, and Direct messages where clients ask “which one’s right for me?”
An Instagram Business account
A visual feed of the studio — treatments, products and calm still-life, posted where clients come to browse and save.
Instagram Direct
DMs are answered by the AI assistant — honest answers about suitability and openings, in Camille’s voice, with anything medical handed to her.
A feed makes someone want to book; Direct lets them ask the question first. When your posts and your replies run together, a saved post turns into a booked appointment — without Camille leaving her client.
Someone scrolling past stops on the Vitamin-C facial, slides into the DMs about Friday, and the assistant books the 14:00 — honest about what the treatment can and can’t do.
When approved by Meta, your feed and Direct replies run together — posting and answering as one.
A direct line to your clients — send appointment reminders and aftercare to people who opted in, and let the assistant handle bookings and replies.
Reminders + message templates
Send appointment reminders, aftercare notes and this-week openings to clients who opted in — a personal message that still reaches everyone at once.
Inbound chats
Every WhatsApp chat is answered by the AI assistant — bookings, reschedules, aftercare — without Camille watching her phone, and complaints go straight to her.
Reminders reach the clients who asked to hear from you; the assistant rebooks and answers each one. For a small studio, that’s a full diary and a calm inbox handled without a receptionist.
A client needs to move Thursday. She messages on WhatsApp, the assistant offers two times and rebooks in seconds — and a complaint, when one comes, goes straight to Camille.
On the way — €29/month. Send reminders and aftercare, and let the assistant handle bookings on WhatsApp.
Google Business
On the wayADD-ONWhere people end up when they search “facial near me” in Vienna. Post openings and updates — and the assistant helps answer public reviews and questions.
Local updates, offers & events
Post this-week openings, new treatments and opening hours on the studio’s Google Business Profile — exactly where nearby clients are looking.
Reviews and Q&A
On Google the assistant helps answer public reviews and the questions clients ask on your profile. It’s not a private chat.
“Will a facial get rid of my acne?”
Lumière Beauty StudioOur facials can leave skin feeling cleaner and calmer, but they’re not a medical treatment for acne and we can’t promise to clear it. For persistent acne it’s best to see a dermatologist — and we’re glad to help with gentle aftercare alongside.
Posts get you found locally; honest review and Q&A replies build the trust that books. It’s public, not private — so the assistant drafts answers anyone can read, never a one-to-one chat, and never a promise to “cure” anything.
A first-time client searches for a facial nearby, lands on Lumière’s profile, reads an honest answer that a facial won’t cure acne, and books a calm treatment anyway — trusting the honesty.
On the way — €39/month. Local discovery, plus assisted replies to reviews and profile questions.
Owners like you, finally present everywhere their customers are.
Illustrative example — sample business, not a real customer.
€49/month per role — run your whole studio online.
Facebook, Instagram, Telegram and your AI assistant included. WhatsApp and Google Business are paid add-ons on the way. Setup is €0 when you set it up yourself.
From 1 September: 14-day money-back guarantee on your subscription — full refund, no questions, no forms, no retention calls.